Why should I reference / reference-correct my signals?

The purpose of reference-correction, or referencing for short, is to extract the actual binding kinetics signals from the raw fluorescence signals measured by the heliX® device. Referencing aims to remove any artifacts / side effects such as signal drifts, signal...

How can I change the autosampler format?

The heliX+ instrument enables you to switch between different plate formats and sample vial volumes. You simply need to change the format in heliOS: click on the “sample tray” icon in your assay workflow and choose the format in the dropdown menu.

How can I control whether my chip is aligned correctly?

Generally, the software will notify you if your chip is not aligned correctly. The electrode images can additionally give you some information about the alignment. If each excitation light spot fully illuminates one of the two electrodes, the alignment is good. If a...