When and why is it required to run a Clean & Sleep Routine?

We recommend to perform a Clean & Sleep Routine once per week. The heliOS software will automatically remind you when a Clean & Sleep Routine is due. The assay rinses the fluidic system with water to remove residual salt and with 70% ethanol. Afterwards, all...

When and why is it required to run a Wake Up & Prime routine?

If you want to use the instrument after a Clean & Sleep Routine has been performed, you have to perform a Wake Up & Prime routine. This will take approx. 6 minutes and will rinse the fluidic system with buffer. You need a heliX® Maintenance Chip for this...

What should I consider for handling and storing a heliX®  Chip?

heliX® Chips are generally robust and long-lasting, if handled and stored under recommended conditions. The chips are equipped with magnets, ensuring the correct insertion into the chip tray as well as securing them in place. Instructions for heliX® Chip storage and...