What should I do, if the chip alignment was not successful?

Eject the chip holder (without channel venting) and check if the chip was placed correctly in the chip holder. The chip was inserted correctly if you can easily read the “Dynamic Biosensors” label. Make sure to close the chip holder properly. This is the case, if you...

How do I change the autosampler format?

All DRX instruments can be equipped with different autosampler adaptors (standard tray, 96-well plate tray). To change the autosampler tray, please refer to the DRX manual or contact the Dynamic Biosensors support team at support@dynamic-biosensors.com. After exchange...

How do I vent fluidic channels in switchCONTROL?

After using a flow channel on a switchSENSE® chip (i.e. after any type of liquid has entered the flow channel), it must be vented before it can be removed from the chip holder. This is easiest done during the chip ejection procedure: Go to „Chip“ Select „Eject Chip...

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